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I didn’t get the confirmation email
Updated
The confirmation email usually arrives within a few minutes. It’s from Tom & Katie, Zapp English (english@zappenglish.com) and the subject is “Confirm your email address then download your welcome pack”. If you can’t see it:
- Look in your spam or junk folder, and in Gmail’s Promotions tab. Outlook and Hotmail sometimes file it as junk.
- Check the email address you typed. If it was wrong, just sign up again on the Email English page.
- Add english@zappenglish.com to your contacts, so our emails reach your inbox from now on.
We can only send the Welcome Pack once you’ve clicked the link in that email.
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Please include the email address you used to buy or sign up and, if it’s about a purchase, your Gumroad receipt.
